Terms and Conditions
Please carefully read the following terms and conditions. By visiting this website,
do not agree to these terms and conditions, please do not use this website. Your
order will not be processed unless the box near the terms and conditions signifying
that you have read and agreed to the terms and conditions is checked.
For questions regarding the terms and conditions or any other part of this website,
please contact our support department at
The trial offer is designed to display the quality and effectiveness of
QMax Watch. This gives you the
opportunity to try this remarkable program for only
shipping and handling so you can come to a decision for yourself if this is the
right product for you.
When you place your order today with
www.qmaxwatch.com, you will receive a product
from our collection to try for 14 days. Please note, the 14 day trial period includes
shipping and transit time. If you order the product today,
, you will need to cancel
to avoid being charged. Your credit card will be billed
for the shipping of your 14 day trial shipment. If you are satisfied with the
you need do nothing else. Upon the expiration of the trial period, your credit card
will be billed the retail price of $95 USD for the full cost of the of the product,
and you will be enrolled in a 30-day autoship program. Every 30 days after that,
you will be shipped another item from our collection and billed the retail price
of $49.99 USD. If you decide not to participate in the 30 day auto-ship program
after the 14 day trial, simply contact us by phone or email to cancel or obtain
an rma number.
PLEASE NOTE: Upon cancellation of your trial product a cancellation notification
will be emailed immediately after the cancellation is created and will include a
Return Merchandise Authorization (RMA) number. If you do not receive this email
or RMA number, please contact our support staff. There's no obligation, you can
cancel your trial membership by using one of the following methods:
1 - Calling our support department at
(888) 781-8440, available Monday through
Friday 8am to 5pm.
2 - Emailing our support department at
firstname.lastname@example.org. Please allow 24 hours
to receive confirmation of your cancellation from our billing department. When emailing
us, please include your full name and address, as well as the name of the product
that you ordered.
Please note: All cancellations receive a cancellation confirmation email that is
sent to the email address that you provided to us upon ordering your trial package.
If you do not receive a cancellation confirmation email when cancelling your trial,
please contact our support department to confirm that your trial is cancelled.
The 14 day trial period includes shipping and transit time. Customers usually receive
their product within 3-5 business days of ordering. If you want to extend your trial
period due to slow postal delivery or delayed pickup, you must contact our support
YOU UNDERSTAND THAT THIS CONSUMER TRANSACTION WILL HOLD YOU LIABLE FOR PAYMENT OF
PRODUCT THAT WAS SHIPPED TO YOU, IF YOU FAIL TO NOTIFY US WITHIN THE 14 DAY GRACE
10153 1/2 Riverside Dr. #656
Toluca Lake, CA 91602
We have a 14 day 100% satisfaction guarantee policy on all shipments. A FULL refund
is processed for any shipment that adheres to our refund policy.
If you are unsatisfied with our product, simply email or call us within the 14 day
trial period and we will cancel your trial membership.
To return a product for an exchange or refund you will need to obtain a Return Merchandize
Authorization (RMA) number by contacting the billing department at
You will receive a response within 24 hours.
1) We cannot process or refund packages marked "Return to Sender."
2) Refunds will be issued to the same credit card that was charged when ordering
3) Please send returns to the address provided along with your RMA number. The RMA
number must be clearly written on the package that you are sending back. Our shipping
deparment is NOT allowed to accept any packages without an RMA number.
4) Depending on the bank that issues the credit card you used, your refund can take
3-5 business days to appear on your credit card statement. If you have any questions
about whether a refund has been issued please contact our support department
Returned products must be sent to the following address:
10153 1/2 Riverside Dr. #656
Toluca Lake, CA 91602
We are not responsible for lost or stolen items. We recommend all returned items
to be sent using some type of delivery confirmation system to ensure proper delivery.
Shipping and Insurance
The standard ground mail service is shipped via the United States Postal Service
First Class Mail. We will make your shipment our priority and ship these packages
out the same day for all orders placed before 1PM Pacific Standard Time and the
next day for all orders placed after 2PM Pacific Standard Time (packages will arrive
within 3-5 business days). Please be advised that shipments are not sent out on
Saturdays, Sundays, or any Holidays. We do not guarantee arrival dates or times.
We reserve the right to change these terms and conditions at any time as deemed
necessary. Any and all changes will take effect immediately upon posting. By continuing
to use this website after changes are made to the terms and conditions, you are
indicating your consent to the new terms and conditions.
If you believe that you have been erroneously billed, please contact customer support
immediately of such error. You release us from all liabilities and claims of loss
resulting from any error or discrepancy that is not reported to us within thirty
(30) days of its publication.